We are committed to protecting and respecting your privacy. We want you to know how we use and protect your personal information. This policy (“Privacy Policy”) outlines the use and protection of any personal information on this website, which you may request through our catalog. If you have any questions about this policy or do not agree with it, please contact our Customer Services department by email at online@geniecollection.com or by phone at +966 920000804 before using this website.

We may change this policy from time to time by updating this page. You should check this page frequently to ensure you agree to our terms and any changes. This policy is effective as of November 2021.

What information do we collect?

Generally, you can use this website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following:

• Account registration information, including your name, phone number, postal address, and email address.

• Billing information (if you purchase from us).

• If you contact us, we may keep a record of that correspondence.

• Information about your personal or professional interests, demographics, experiences with our products, and contact preferences will be collected to provide you with further communication about our products and services.

• If you participate in surveys, feedback programs, etc., your personal information, responses, and other relevant data will be collected.

• All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third party.

What do we do with the information we collect?

We use this information to provide you with a better service, and in particular for the following reasons:

• To provide you with a better service.

• To improve our products and services.

• To contact you by email, phone, or mail if you have ordered or purchased products from us, whether regarding the order, purchase, or any other matters relating to transactions between us or your relationship with us.

• To discuss matters related to your purchases. • To contact you by email, phone, SMS, or post, according to your preferences, to share information with you about our products, services, and events that may be of interest to you.

• To contact you for market research purposes, if you do not object to this use.

If you are a customer or have previously requested information about our products:

If you decide at any time that you no longer wish to receive marketing emails from us, please click the unsubscribe link in the email.

Who do we share this information with?

We will not transfer or disclose your personal information to third parties other than:

Our suppliers who assist us in running our business;

Our affiliates, i.e., any member of our group (meaning the Genie Group, the Company, and its affiliates), as defined by applicable local law, to process your data for the same purposes or within the same activity as described in this Privacy Policy; or a purchaser or potential purchaser of our business.

If we obtain your permission, or if we have a duty to disclose or share your personal information in order to comply with any legal obligation, or to enforce or apply other agreements; Or to protect the rights, property, or safety of Genie Collection. This includes sharing information with other companies and organizations for fraud protection and credit risk reduction purposes, in accordance with applicable data protection laws.

As we are an international company, this process may involve sending personal information to other countries whose data protection laws may not be the same as those in your country of residence.

Cookies
We use cookies for certain areas of our website, including but not limited to session cookies, persistent cookies, and web beacons. Cookies are files that store information on your hard drive or browser, which means our website can recognize that you have visited our site before. They make it easier for you to keep your preferences on the website, and by knowing how you use the site, we can personalize the website to your preferences and measure website usability. We use cookies to:
• Record your language selection
• Record your specific information on which web pages you choose to view
You can, if you choose, disable cookies from your browser and delete all cookies currently stored on your computer. However, please note that this may prevent you from fully utilizing the site.

Terms and Conditions:

– All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third party.

– The Kingdom of Saudi Arabia is our home.

– This website will not deal with or offer any services or products to any of the Office of Foreign Assets Control (OFAC).